Commerce operations

OrderDesk

Every order, parcel, and payment under control.

One operating desk connecting your storefront, warehouse, couriers, and accounts.

OrderDesk
OperationsOrders
Open184Ready72Sent96
OrderCustomerStatusTotal

#OD 2849Ayesha K.ReadyRs 8,450

#OD 2848Hamza A.PickingRs 4,120

#OD 2847Sarah M.PackedRs 12,800

Workflow

How work moves through OrderDesk.

Every handoff is gated, assigned, and recorded.

01 Capture Shopify sync
02 Qualify Classify and confirm
03 Pick Warehouse queue
04 Pack Barcode checks
05 Dispatch Courier and CN
06 Track Delivery or return
07 Settle Payment match
Features

Built for the whole workflow.

Live order intake

Shopify webhooks with a polling fallback.

Smart classification

Flags address, payment, and customer risks.

Warehouse control

Picking queues and scan verified packing.

Courier operations

CNs, labels, load sheets, and live tracking.

Returns

Full, partial, and refused return workflows.

Financial control

Payments, courier invoices, and variances.

ERPNext sync

Inventory, invoices, credits, and settlements.

Performance

Operational, courier, and team reporting.

THE OUTCOME

Faster order operations with complete visibility from sale to settlement.

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