Unified inbox
WhatsApp, Messenger, Instagram, and email.
Customer operations
ConnectDesk
Every conversation becomes shared customer context.
One place for conversations, leads, service, and customer growth.
ConnectDesk
Inbox
Amna TariqIs this available?
Usman AliThank you
Maha NoorOrder update
Hi, is this available in medium?
Yes, it is ready to order.
Perfect. Can you help me place it?
Workflow
How work moves through ConnectDesk.
Customer context stays connected across every channel and outcome.
01 Connect Messaging channels
02 Route Team and SLA
03 Respond Shared inbox
04 Classify Sales or support
05 Progress Lead or resolution
06 Follow up Tasks and campaigns
07 Learn CSAT and reporting
Built for the whole workflow.
Social engagement
Reply to comments, mentions, and private leads.
Complete contacts
One profile across channels, orders, and history.
Sales pipelines
Flexible boards with controlled stage access.
Service operations
Routing, SLA, handovers, CSAT, and scores.
Tasks
Shared boards, calendar, and conversation follow ups.
Campaigns
WhatsApp, email, and structured calling workflows.
AI assistance
Summaries, reply ideas, intent, and sentiment.
THE OUTCOME
Customer teams that respond with context and follow through consistently.
Start a conversation
Tell us what needs to work better.
We will help you find the right product or shape a solution around your operation.